Wireless Retail Specialist — Training Pay + Stock Grants

T-Mobile US Inc.; San Germán (PR); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

Tax-Deferred Savings Plan (PR)

Medical insurance

Job summary

T-Mobile USA, Inc. in San Germán, PR is hiring for a Retail Sales Associate to engage customers, demonstrate products, and assist with sales transactions in a fast-paced setting.

You'll develop product knowledge through training, build relationships, and deliver excellent customer service while meeting sales goals. Eligible employees receive stock grants, an Employee Stock Purchase Plan, comprehensive benefits, and paid holidays.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience, Retail environment (Preferred).
• Legally authorized to work in the United States.

Responsibilities

• Develop proficiency in serving customers and providing product demonstrations to support sales and customer satisfaction.
• Assist customers in selecting personalized device and service solutions that meet their individual needs.
• Utilize digital tools to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, and retail processes.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Collaboration

Communication

Needs identification

Customer service

Mobile telecommunications

Product knowledge

Sales

Sales techniques

Technical demonstrations

Age 18+

US work authorization

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. in San Germán, PR is hiring for a Retail Sales Associate to engage customers, demonstrate products, and assist with sales transactions in a fast-paced setting.

You'll develop product knowledge through training, build relationships, and deliver excellent customer service while meeting sales goals. Eligible employees receive stock grants, an Employee Stock Purchase Plan, comprehensive benefits, and paid holidays.