Mobile & Retail Tech Sales — Stock Grant Eligible

T-Mobile; Jacksonville (FL); On-site; USD 25,000 - 33,000; Full time

Job summary

T-Mobile is hiring for a Mobile Associate to support retail operations by assisting customers with devices and service needs in a fast-paced environment. You will develop proficiency in customer service and sales, and use digital tools to demonstrate network coverage and benefits.

The role requires a High School Diploma or GED and at least 6 months in a customer service or retail setting. You will learn products, services, and processes through training and contribute to a seamless customer

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment. (Preferred)
• Able to work in a fast-paced retail environment.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support
• Engage customers by exploring their needs and providing hands‑on demonstrations of technology and accessories
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Communication

Customer Service

Sales

Multitasking

Engaging People

Problem Solving

Education

High School Diploma/GED

Job description

T-Mobile is hiring for a Mobile Associate to support retail operations by assisting customers with devices and service needs in a fast-paced environment. You will develop proficiency in customer service and sales, and use digital tools to demonstrate network coverage and benefits.

The role requires a High School Diploma or GED and at least 6 months in a customer service or retail setting. You will learn products, services, and processes through training and contribute to a seamless customer