Wireless Retail Specialist In-Store Sales and Service

Arch Telecom; Reading (Berks County); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Employee Stock Ownership Program (ESOP

Competitive hourly pay

Uncapped commission earnings

Automatic raises on milestones

Career advancement opportunities

Discounted T-Mobile plan

Health benefits for full time

Monthly sales incentives

Job summary

Arch Telecom is hiring Mobile Associates to join our national T-Mobile retail team. You will learn customer service, demonstrate the latest devices, and help customers find solutions that fit their needs, including accessories and IoT options.

This learning role offers growth toward a Mobile Expert position. Expect a fast-paced, energetic store environment with performance incentives and opportunities to advance within Arch Telecom.

Qualifications

• Be at least 18 years of age.
• High school degree or GED.
• Ability to stand for long periods and lift up to 25 lbs.
• Reliable transportation.
• Full Time (40 hours) or Part Time (20+ hours) availability.

Responsibilities

• Assist customers in-store and online to complete purchases and resolve questions.
• Demonstrate products and explain features and benefits to customers.
• Build relationships, uncover needs, and provide personalized solutions including accessories and services.
• Collaborate with team to ensure a smooth customer experience across channels.

Skills

Customer service

Sales experience

Communication

Team player

Education

High school diploma or GED

Job description

Arch Telecom is hiring Mobile Associates to join our national T-Mobile retail team. You will learn customer service, demonstrate the latest devices, and help customers find solutions that fit their needs, including accessories and IoT options.

This learning role offers growth toward a Mobile Expert position. Expect a fast-paced, energetic store environment with performance incentives and opportunities to advance within Arch Telecom.