Wireless Retail Associate: Learn, Sell & Grow to Expert

Archtelecom

Harrisonburg (VA)

On-site

USD 17,000 - 22,000

Full time

5 days ago

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Benefits offered by this job

ESOP

Competitive hourly pay

Uncapped commissions

Career advancement opportunities

Health benefits for FT employees

Monthly sales incentives

Job summary

Arch Telecom is hiring Mobile Associates to join a national wireless retailer team. You will learn customer service, demonstrate devices, and guide shoppers through their purchasing journey in-store. This entry-level role emphasizes building relationships, empathy, and hands-on knowledge of the latest technology.

Training leads to a promotion to Mobile Expert after completion. Benefits include ESOP, competitive hourly pay, uncapped commissions, and opportunities for career advancement in a

Qualifications

6 months of customer service or sales experience in retail.
Strong desire to learn and build meaningful connections with customers.
Ability to stand for long periods of time and lift up to 25 lbs.

Responsibilities

Help customers pick up where they left off in their shopping journey, in-store or online.
Provide hands-on demonstrations of the latest technology.
Side-by-side selling to find personalized solutions beyond devices and plans.
Guide customers through purchasing experiences with thoughtful questions and expertise.
Build relationships with and assist across store teams to resolve issues smoothly.
Identify and hand off small business leads to appropriate channels.

Skills

Customer service

Sales

Communication

Empathy

Education

High school diploma or GED

Job description

Training leads to a promotion to Mobile Expert after completion. Benefits include ESOP, competitive hourly pay, uncapped commissions, and opportunities for career advancement in a

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