Wireless Sales Associate — Fast Track to Mobile Expert

Archtelecom; West Goshen Township (PA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Employee Stock Ownership Program (ESOP

Discounted T-Mobile Wireless Plan

Health Benefits for Full Time

Job summary

Arch Telecoms is seeking a motivated Mobile Associate to join our retail team and bring the T-Mobile brand to life across our stores. You will learn customer service skills, demonstrate devices, and engage customers with personalized solutions in a fast-paced environment.

As a learning role, you will train with the team to develop expertise for a promotion to Mobile Expert after completing training, with opportunities for career advancement and competitive incentives.

Qualifications

• 6 months of customer service and/or sales experience, Retail environment preferred.
• Be at least 18 years of age.
• High school degree or GED.
• Ability to stand for long periods of time.
• Ability to lift objects weighing up to 25lbs.
• Reliable transportation.
• Full Time (40 hours) or Part Time (20+ hours) availability.

Responsibilities

• Learn and build proficiency in customer service and in-store experience.
• Provide hands-on demonstrations of devices and services to customers.
• Side-by-side selling to tailor solutions beyond basic devices and plans.
• Guide customers through their purchasing journey with thoughtful questions and clear answers.
• Build relationships across channels to ensure a seamless customer experience.

Skills

Customer service

Sales

Communication

Teamwork

Education

High school degree or GED

Job description

Arch Telecoms is seeking a motivated Mobile Associate to join our retail team and bring the T-Mobile brand to life across our stores. You will learn customer service skills, demonstrate devices, and engage customers with personalized solutions in a fast-paced environment.

As a learning role, you will train with the team to develop expertise for a promotion to Mobile Expert after completing training, with opportunities for career advancement and competitive incentives.