Wireless Retail Specialist: Customer Champion & Tech Demos

Arch Telecom; Summerville (SC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee Stock Ownership Program (ESOP

Competitive hourly pay

Uncapped commission earnings

Automatic raises when reaching attain­

Career advancement opportunities

Discounted T-Mobile plan

Health benefits for full-time

Job summary

Arch Telecoms is hiring for a Mobile Associate role in a fast-paced retail setting. You will learn to deliver best-in-class service, demonstrate the latest devices, and guide customers through purchases to create lasting connections.

The position emphasizes learning and teamwork, with opportunities to advance to Mobile Expert after training completion. A strong focus on customer needs and education drives daily success.

Qualifications

• 6 months of customer service and/or sales experience, Retail environment preferred.
• Be at least 18 years of age.
• High school diploma or GED required.
• Ability to stand for long periods of time.
• Ability to lift objects weighing up to 25 lbs.
• Reliable transportation for shifts and store coverage.
• Full Time (40 hours) or Part Time (20+ hours) availability.

Responsibilities

• Assist customers and guide them through the shopping journey in-store.
• Demonstrate devices and services with hands-on experiences.
• Side-by-side selling to find personalized solutions, including accessories.
• Explain plans and coverage and help customers feel confident in their choice.
• Complete training and build product knowledge with the team.

Skills

Customer service

Sales experience

Education

High school degree or GED

Job description

Arch Telecoms is hiring for a Mobile Associate role in a fast-paced retail setting. You will learn to deliver best-in-class service, demonstrate the latest devices, and guide customers through purchases to create lasting connections.

The position emphasizes learning and teamwork, with opportunities to advance to Mobile Expert after training completion. A strong focus on customer needs and education drives daily success.