Wireless Retail Sales Specialist

T-Mobile USA; Florida; Vor Ort; USD 25.000 - 28.000; Vollzeit

Benefits dieser Stelle

Annual stock grant

Employee stock purchase plan

Medical / Dental / Vision insurance

Paid time off

Paid holidays

Tuition assistance

Disability insurance

Long-term care insurance

Discounts on mobile service & home 인터넷

Zusammenfassung

T-Mobile USA is hiring Mobile Associates to be brand ambassadors who create an elite in-store and online shopping experience. You'll learn the latest devices, demonstrate features, and help customers choose solutions while building lasting relationships.

This role is a learning position with a path to Mobile Expert as you grow your skills. Responsibilities include assisting customers in-store or via online channels, showcasing products, and collaborating with teammates to identify customer

Qualifikationen

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment. (Preferred)
• At least 18 years of age
• Legally authorized to work in the United States

Aufgaben

• Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care, or in-store.
• Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
• Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to innovative IoT devices.
• Approaching service and sales needs with composure, integrity, and compassion.
• Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate: Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to successfully identify and handoff small business leads

Kenntnisse

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Ausbildung

High School Diploma/GED

Jobbeschreibung

T-Mobile USA is hiring Mobile Associates to be brand ambassadors who create an elite in-store and online shopping experience. You'll learn the latest devices, demonstrate features, and help customers choose solutions while building lasting relationships.

This role is a learning position with a path to Mobile Expert as you grow your skills. Responsibilities include assisting customers in-store or via online channels, showcasing products, and collaborating with teammates to identify customer