Wireless Retail Associate - Customer-Focused Seller

T-Mobile; Houston (TX); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Health insurance

Job summary

T-Mobile USA, Inc. is seeking Mobile Associates to join a Retail Team of Experts and bring the T-Mobile brand to life in-store. You will learn quickly, build relationships, educate customers, demonstrate devices, and recommend solutions to keep customers connected and satisfied.

This learning role includes completing new-employee training, with opportunities for advancement and access to extensive benefits and stock programs.

Qualifications

• 6 months of customer service or sales experience, Retail environment preferred.

Responsibilities

• Assist customers with world-class service and loyalty-building.
• Demonstrate latest technology and solutions in-store.
• Side-by-side selling to tailor device/service plans.
• Identify needs and hand off small business leads.
• Support team initiatives and maintain an inclusive environment.

Skills

Customer service

Retail sales

Team collaboration

Product knowledge

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking Mobile Associates to join a Retail Team of Experts and bring the T-Mobile brand to life in-store. You will learn quickly, build relationships, educate customers, demonstrate devices, and recommend solutions to keep customers connected and satisfied.

This learning role includes completing new-employee training, with opportunities for advancement and access to extensive benefits and stock programs.