Wireless Sales Associate — In-Store Tech & Customer Experience

T-Mobile; Carrollton (TX); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Annual Stock Grant

Employee Stock Purchase Plan

401(k)

Paid time off

Job summary

T-Mobile is hiring Mobile Associates to join our Retail Team of Experts. You’ll be a brand ambassador delivering a world‑class customer experience, demonstrating devices and services, and helping customers on their shopping journey in-store.

This entry‑level role includes training and opportunities to advance to Mobile Expert. The role emphasizes learning, customer engagement, and teamwork, with a focus on solutions that connect customers to the people and lifestyle they love.

Qualifications

• High school diploma or GED required.
• 6 months of customer service and/or sales experience preferred.
• Ability to learn and demonstrate products and services.

Responsibilities

• Provide a world‑class customer experience and build loyalty.
• Assist customers in choosing devices and plans in store.
• Demonstrate latest technology and accessories.
• Collaborate with team to ensure smooth store operations.

Skills

Customer service mindset

Sales ability

Team collaboration

Communication skills

Education

High School Diploma/GED

Job description

T-Mobile is hiring Mobile Associates to join our Retail Team of Experts. You’ll be a brand ambassador delivering a world‑class customer experience, demonstrating devices and services, and helping customers on their shopping journey in-store.

This entry‑level role includes training and opportunities to advance to Mobile Expert. The role emphasizes learning, customer engagement, and teamwork, with a focus on solutions that connect customers to the people and lifestyle they love.