Mobile Retail Pro — Growth, Training Pay & Stock

T-Mobile; Little Falls (NJ); On-site; USD 44,000 - 62,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Job summary

T-Mobile is hiring for a Mobile Associate role in a fast-paced retail environment. You will engage customers, demonstrate wireless products and service plans, and help shoppers choose the best technology solutions while building product knowledge and strong customer relationships.

The position emphasizes customer interaction, the use of digital tools, and collaboration across teams, with growth opportunities and a comprehensive benefits package.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile is hiring for a Mobile Associate role in a fast-paced retail environment. You will engage customers, demonstrate wireless products and service plans, and help shoppers choose the best technology solutions while building product knowledge and strong customer relationships.

The position emphasizes customer interaction, the use of digital tools, and collaboration across teams, with growth opportunities and a comprehensive benefits package.