Wireless Retail Sales Associate — Growth & Benefits

T-Mobile; Carolina (PR); On-site; USD 23,419,000 - 28,930,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision insurance

Puerto Rico Tax-Deferred Savings Plan

Employee stock grants

Employee stock purchase plan

Paid vacation and holidays

Parental and family leave

Job summary

T-Mobile is seeking a Retail Associate to engage customers and promote wireless products in a fast-paced store environment. You will build relationships, demonstrate solutions, and assist with sales transactions while growing your customer service and product knowledge through hands-on experience.

You will be measured by customer satisfaction, sales effectiveness, and skill development in retail settings. The role includes training, incentives, and opportunities for advancement within the

Qualifications

• High School Diploma/GED (Required).
• 6 months of customer service and/or sales experience, Retail environment (Preferred).

Responsibilities

• Develop proficiency in serving customers and providing product demonstrations to support sales and customer satisfaction.
• Assist customers in selecting personalized device and service solutions that meet their individual needs.
• Utilize digital tools to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, and retail processes.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Collaboration

Communication

Customer needs

Customer service

Mobile telecommunications

Product knowledge

Sales

Sales techniques

Technical demonstrations

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Retail Associate to engage customers and promote wireless products in a fast-paced store environment. You will build relationships, demonstrate solutions, and assist with sales transactions while growing your customer service and product knowledge through hands-on experience.

You will be measured by customer satisfaction, sales effectiveness, and skill development in retail settings. The role includes training, incentives, and opportunities for advancement within the