Wireless Retail Sales Associate — Path to Mobile Expert

Paycom - ATS; Westminster (CA); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

ESOP

Health benefits for full-time

Uncapped commission earnings

Career advancement opportunities

Employee discounts on devices

Job summary

Arch Telecoms is hiring Mobile Associates to join a dynamic retail team. You will learn customer service and product knowledge, assist customers in-store, and demonstrate the latest wireless technology.

The role emphasizes energy, empathy, and building lasting relationships while preparing to advance to a Mobile Expert after training completion. You will work with peers and leaders to deliver a top-tier experience, including exploring customer needs, handling inquiries, and driving sales through

Qualifications

• Experience delivering friendly, product-focused service in a fast-paced retail setting.
• Ability to explain features and benefits clearly and convincingly.
• Willingness to learn and grow into a Mobile Expert role.

Responsibilities

• Provide best-in-class customer experience and assist customers in-store and online.
• Demonstrate products, conduct hands-on demonstrations, and upsell accessories.
• Guide customers through purchasing with thoughtful questions and solutions.
• Collaborate with team to resolve issues and drive sales targets.

Skills

Customer service

Sales

Retail experience

Education

High school diploma or GED

Tools

POS systems

Job description

Arch Telecoms is hiring Mobile Associates to join a dynamic retail team. You will learn customer service and product knowledge, assist customers in-store, and demonstrate the latest wireless technology.

The role emphasizes energy, empathy, and building lasting relationships while preparing to advance to a Mobile Expert after training completion. You will work with peers and leaders to deliver a top-tier experience, including exploring customer needs, handling inquiries, and driving sales through