Wireless Retail Pro - ESOP, Uncapped Commission, Growth

Arch Telecom; Port Washington (NY); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

ESOP

Health benefits

Discounted plan

Uncapped commissions

Career advancement

Sales incentives

Job summary

Arch Telecom is seeking a Mobile Associate to join our Retail Team in Port Washington, NY. You will learn customer service while building loyalty and provide hands-on demonstrations of the latest technology to help customers choose the best devices and plans.

You will engage customers with thoughtful questions, guide their purchasing journey, and balance service quality with sales goals. This role offers training, ESOP, benefits, and growth toward a Mobile Expert position.

Qualifications

• 6 months of customer service and/or sales experience, Retail environment preferred.
• Be at least 18 years of age.
• Ability to stand for long periods of time.
• Ability to lift objects weighing up to 25 lbs.
• Full Time (40 hours) or Part Time (20+ hours) availability.

Responsibilities

• Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
• Exploring individual needs and providing hands‑on demonstrations of the latest and greatest technology in-store.
• Side‑by‑side selling to find personalized solutions beyond the bare‑bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
• Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise.

Skills

Customer service

Sales

Product demonstrations

Relationship building

Active listening

Education

High school diploma or GED

Job description

Arch Telecom is seeking a Mobile Associate to join our Retail Team in Port Washington, NY. You will learn customer service while building loyalty and provide hands-on demonstrations of the latest technology to help customers choose the best devices and plans.

You will engage customers with thoughtful questions, guide their purchasing journey, and balance service quality with sales goals. This role offers training, ESOP, benefits, and growth toward a Mobile Expert position.