Wireless Retail Expert: Training Pay & Stock Benefits

T-Mobile; Wichita (KS); Sur place; USD 25 000 - 28 000; Plein temps

Résumé du poste

T-Mobile US Inc. is seeking a Mobile Associate to engage customers in a fast-paced retail environment. You will learn and demonstrate technology solutions, recommend service plans, and guide customers through their shopping journey.

Responsibilities include delivering personalized solutions, collaborating with teams, and completing training to stay current with wireless technology innovations. You must be at least 18, legally eligible to work in the U.S., with strong communication and

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsabilités

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Connaissances

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Formation

High School Diploma/GED (Required)

Description du poste

T-Mobile US Inc. is seeking a Mobile Associate to engage customers in a fast-paced retail environment. You will learn and demonstrate technology solutions, recommend service plans, and guide customers through their shopping journey.

Responsibilities include delivering personalized solutions, collaborating with teams, and completing training to stay current with wireless technology innovations. You must be at least 18, legally eligible to work in the U.S., with strong communication and