Wireless Retail Expert — Growth & Benefits

tmobile

Cherry Hill Township (NJ)

On-site

USD 27,000 - 28,000

Full time

6 days ago

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Benefits offered by this job

Medical, dental and vision insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off and holidays

Parental and family leave

Tuition assistance

Short- and long-term disability

Job summary

Join T-Mobile as a Mobile Associate in our retail team, delivering personalized technology and service solutions while guiding customers through their shopping journey. You will build product knowledge, demonstrate features, and use digital tools to enhance understanding, contributing to a superior in-store experience.

We offer competitive pay, on-the-job training, and opportunities for growth, including stock grants and a comprehensive benefits package.

Qualifications

High School Diploma or GED required.
6 months of customer service and/or sales experience preferred.
Retail environment experience encouraged.

Responsibilities

Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
Also responsible for other duties/projects as assigned by business management as needed.