Wireless Retail Associate: Path to Mobile Expert (ESOP)

Arch Telecom; Carlisle (Cumberland County); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

ESOP

Health benefits

Monthly sales incentives

Career advancement

Employee discounts

Job summary

Arch Telecoms in Carlisle, PA is seeking a Mobile Associate to deliver best-in-class customer service and hands-on tech demonstrations in-store. You will learn to guide customers through the buying journey and build loyalty while collaborating with team members.

The role is designed as a learning path with promotion to Mobile Expert after training completion, offering growth, incentives, and a path to leadership within a fast-paced retail environment.

Qualifications

• 6 months of customer service and/or sales experience, retail environment preferred.
• Be at least 18 years of age and eligible to work in the US.
• Ability to stand for long periods and lift up to 25 lbs.

Responsibilities

• Help customers pick up where they left off in their shopping journey in-store or online.
• Provide hands-on demonstrations of latest technology and devices.
• Engage in side-by-side selling to tailor solutions and accessories.
• Learn systems and processes to support a smooth in-store experience.

Skills

Customer service

Sales

Communication

Team player

Education

High School Diploma or GED

Tools

POS system

Device demonstrations

Job description

Arch Telecoms in Carlisle, PA is seeking a Mobile Associate to deliver best-in-class customer service and hands-on tech demonstrations in-store. You will learn to guide customers through the buying journey and build loyalty while collaborating with team members.

The role is designed as a learning path with promotion to Mobile Expert after training completion, offering growth, incentives, and a path to leadership within a fast-paced retail environment.