Wireless Retail Associate ESOP & Growth Path

Arch Telecom; City of Lockport (NY); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

ESOP

Competitive pay

Uncapped commissions

Raises on milestones

Career advancement

Discounted plan

Health benefits

Monthly incentives

Job summary

Arch Telecom, a national Wireless Preferred Retailer, is seeking Mobile Associates to join our Retail Team. You will learn customer service skills, assist customers in-store with demonstrations, and build relationships while you train for a promotion to Mobile Expert.

This is a learning role with hands-on product demos, in-store experiences, and collaboration with peers and store leaders. We offer ESOP, competitive hourly pay, uncapped commissions, automatic raises, career advancement,

Qualifications

• 6 months of customer service and/or sales experience, Retail environment preferred.

Responsibilities

• Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
• Exploring individual needs and providing hands‑on demonstrations of the latest technology in-store
• Side‑by‑side selling to find personalized solutions beyond the bare‑bones device and service plan
• Guide your customers through their purchasing experience with thoughtful questions and informative answers

Skills

Customer service

Sales

Communication

Teamwork

Attention to detail

Education

High School Diploma or GED

Tools

POS system

Job description

Arch Telecom, a national Wireless Preferred Retailer, is seeking Mobile Associates to join our Retail Team. You will learn customer service skills, assist customers in-store with demonstrations, and build relationships while you train for a promotion to Mobile Expert.

This is a learning role with hands-on product demos, in-store experiences, and collaboration with peers and store leaders. We offer ESOP, competitive hourly pay, uncapped commissions, automatic raises, career advancement,