Wireless Sales Associate — Start Your Mobile Expert Journey

T-MOBILE USA, Inc.; Ridgecrest (CA); On-site; USD 39,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Paid holidays

Parental leave

Disability insurance

Life insurance

Transit discounts

Job summary

T-Mobile USA, Inc. is seeking Mobile Associates to join our retail team as brand ambassadors. You will engage customers, demonstrate devices and services, and guide them through their shopping journey in a fast-paced store environment.

This learning role emphasizes training and skill development, with opportunities to advance to Mobile Expert. The position offers competitive hourly pay, comprehensive benefits, and stock-related incentives as part of a broader compensation package.

Qualifications

• High School Diploma or GED required.
• 6 months customer service and/or sales experience, Retail environment preferred.
• Passionate customer advocate with the desire to connect and help customers.
• Able to thrive in a fast-paced retail setting.

Responsibilities

• Provide world-class customer experience and build loyalty.
• Demonstrate and educate customers on devices and services in-store.
• Uncover customer needs and offer personalized solutions.
• Collaborate with store team to ensure a seamless customer journey.
• Participate in ongoing training to grow into Mobile Expert role.

Skills

Customer service

Sales

Communication

Teamwork

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking Mobile Associates to join our retail team as brand ambassadors. You will engage customers, demonstrate devices and services, and guide them through their shopping journey in a fast-paced store environment.

This learning role emphasizes training and skill development, with opportunities to advance to Mobile Expert. The position offers competitive hourly pay, comprehensive benefits, and stock-related incentives as part of a broader compensation package.