Wireless Retail Associate: Path to Mobile Expert

Arch Telecom; Florida; On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

ESOP

Competitive pay

Uncapped commissions

Automatic raises

Career advancement

Health benefits (FT)

Job summary

Arch Telecom is seeking a Mobile Associate to join a vibrant retail team across our stores. You will learn customer service excellence while engaging customers with hands-on demonstrations of the latest devices and services.

The role focuses on building relationships, uncovering customer needs, and guiding purchases with a product-focused, friendly approach. You will work to understand neighborhoods coverage, explain plans, and help customers stay connected.

Qualifications

• High school degree or GED required.
• Willingness to learn and build product knowledge.
• Strong customer service orientation and communication.
• Ability to stand for long periods and lift up to 25lbs.

Responsibilities

• Assist customers in-store and online journeys, ensuring a best-in-class experience.
• Demonstrate latest technology and devices to customers in-store.
• Engage in side-by-side selling to tailor plans and accessories.
• Guide customers through purchasing with thoughtful questions and expert answers.

Skills

Customer service

Sales

Communication

Learning

Education

High school diploma or GED

Job description

Arch Telecom is seeking a Mobile Associate to join a vibrant retail team across our stores. You will learn customer service excellence while engaging customers with hands-on demonstrations of the latest devices and services.

The role focuses on building relationships, uncovering customer needs, and guiding purchases with a product-focused, friendly approach. You will work to understand neighborhoods coverage, explain plans, and help customers stay connected.