Wireless Sales Associate: Path to Mobile Expert

Arch Telecom; Franklin Lakes (NJ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Employee Stock Ownership Program (ESOP

Discounted T-Mobile plan

Health benefits for full-time

Uncapped commissions

Job summary

Arch Telecom recruits for a Wireless Retail Associate to guide customers through shopping journeys in our New Jersey stores. You will demonstrate devices, explain plans, and leverage in-store tools to build solutions that fit each customer’s lifestyle.

You will learn our brand, gain product expertise, and grow toward a Mobile Expert role after training completion. This is a dynamic, customer-focused retail role with opportunities for advancement and competitive compensation.

Qualifications

• Proven ability to deliver a best-in-class customer experience.
• Strong desire to learn and grow in a fast-paced retail environment.
• Ability to uncover customer needs and provide product demonstrations.

Responsibilities

• Assist customers in-store and online, guiding them through the shopping journey.
• Provide hands-on demonstrations of devices and services.
• Suggest accessories and IoT solutions to meet customer needs.
• Guide customers through purchasing with thoughtful questions and clear explanations.

Skills

Customer service

Sales skills

Product knowledge

Communication

Education

High school diploma or GED

Tools

POS systems

Job description

Arch Telecom recruits for a Wireless Retail Associate to guide customers through shopping journeys in our New Jersey stores. You will demonstrate devices, explain plans, and leverage in-store tools to build solutions that fit each customer’s lifestyle.

You will learn our brand, gain product expertise, and grow toward a Mobile Expert role after training completion. This is a dynamic, customer-focused retail role with opportunities for advancement and competitive compensation.