Wireless Retail Associate - Path to Mobile Expert

Arch Telecom; Durango (CO); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Employee Stock Ownership Program (ESOP

Competitive hourly pay

Uncapped commission earnings

Automatic raises at milestones

Career advancement opportunities

Health benefits for full-time

Job summary

Arch Telecom is hiring Mobile Associates (MAs) to join our Retail Team and bring the Arch Telecom brand to life in stores. As an MA you will learn customer service, demonstrate devices, and help customers choose plans and devices that fit their lifestyle.

This is a learning role with training, and you can progress to Mobile Expert. You will build relationships with customers, work with teammates, and be empowered by competitive base pay plus uncapped commissions, with benefits for full-time team

Qualifications

• Minimum 6 months of customer service and/or sales experience; retail environment preferred.
• Be at least 18 years of age and have a high school diploma or GED.
• Ability to stand for long periods and lift up to 25 lbs.

Responsibilities

• Assist customers in-store and online shopping journeys.
• Provide hands-on product demonstrations of the latest devices and services.
• Engage in side-by-side selling to tailor solutions and accessories to customer needs.
• Guide customers through purchasing experiences with thoughtful questions and clear explanations.
• Build relationships with customers and colleagues to ensure a seamless customer experience.
• Identify and hand off small business leads when appropriate.

Skills

Customer service

Sales

Communication skills

Team player

Education

High school diploma or GED

Tools

POS systems

In-store demos

Job description

Arch Telecom is hiring Mobile Associates (MAs) to join our Retail Team and bring the Arch Telecom brand to life in stores. As an MA you will learn customer service, demonstrate devices, and help customers choose plans and devices that fit their lifestyle.

This is a learning role with training, and you can progress to Mobile Expert. You will build relationships with customers, work with teammates, and be empowered by competitive base pay plus uncapped commissions, with benefits for full-time team