Wireless Retail Sales Pro: Customer-Driven Tech Advocate

Arch Telecom; Terryville (NY); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

ESOP

Monthly incentives

Career advancement

Job summary

Arch Telecoms in the United States is seeking Mobile Associates to join our retail teams and bring the Arch Telecoms experience to life. You will learn to assist customers, demonstrate devices, and guide them through purchase decisions with care and accuracy.

As a learning role, you will train with peers to build skills for promotion to Mobile Expert, while enjoying monthly incentives, ESOP benefits, and opportunities for advancement.

Qualifications

• 0.5–2 years of customer service or sales experience preferred.
• Ability to learn rapidly and demonstrate products to customers.
• Willingness to work in a fast-paced retail environment.

Responsibilities

• Assist customers in-store with product demos and selections.
• Guide customers through purchasing and financing options.
• Build relationships and resolve customer questions with empathy.
• Support team with in-store merchandising and POS duties.

Skills

Customer service

Retail sales

Communication

Education

High school diploma or GED

Job description

Arch Telecoms in the United States is seeking Mobile Associates to join our retail teams and bring the Arch Telecoms experience to life. You will learn to assist customers, demonstrate devices, and guide them through purchase decisions with care and accuracy.

As a learning role, you will train with peers to build skills for promotion to Mobile Expert, while enjoying monthly incentives, ESOP benefits, and opportunities for advancement.