Wireless Retail Associate: Path to Mobile Expert

Archtelecom; Town of Batavia (NY); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Employee Stock Ownership Program (ESOP

Competitive hourly pay

Uncapped commission earnings

Health benefits for full-time

Job summary

Arch Telecoms is seeking enthusiastic Mobile Associates to join our retail team. You will deliver best-in-class customer service, demonstrate the latest devices, and guide customers through their purchasing decisions in-store.

This learning role offers advancement as you build product knowledge and sales skills alongside a supportive team. Ideal candidates bring 6 months of customer service or sales experience, can stand long hours, and are 18+ with a high school diploma or GED.

Qualifications

• Minimum 6 months of customer service or sales experience, retail environment preferred.
• Be at least 18 years old.
• Ability to stand for long periods and lift up to 25 lbs.
• Full-time (40 hours) or part-time (20+ hours) availability.

Responsibilities

• Assist customers and guide them through their shopping journey in-store.
• Provide hands-on demonstrations of devices and services.
• Engage in side-by-side selling to tailor solutions for each customer.
• Answer questions with patience, honesty, and empathy.
• Build relationships with customers and colleagues to ensure a seamless experience.

Skills

Customer service

Sales

Team collaboration

Adaptability

Education

High school diploma or GED

Job description

Arch Telecoms is seeking enthusiastic Mobile Associates to join our retail team. You will deliver best-in-class customer service, demonstrate the latest devices, and guide customers through their purchasing decisions in-store.

This learning role offers advancement as you build product knowledge and sales skills alongside a supportive team. Ideal candidates bring 6 months of customer service or sales experience, can stand long hours, and are 18+ with a high school diploma or GED.