Wireless Retail Associate: Learn & Grow to Mobile Expert

Arch Telecom; South Bend (IN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

ESOP

Health benefits

Phone plan discount

Job summary

Arch Telecom in South Bend, IN is hiring for Mobile Associates to join a fast-paced retail team. You will learn customer service, demonstrate devices, and guide shoppers through purchases while building lasting connections.

This entry-level role trains you toward a promotion to Mobile Expert. Expect to work with peers across channels, uncover customer needs, and deliver a best-in-class experience with energy and empathy.

Qualifications

• 6 months of customer service and/or sales experience, Retail environment preferred.
• Ability to stand for long periods and lift up to 25 lbs.

Responsibilities

• Learn and build proficiency in customer service while providing a best-in-class experience.
• Assist customers in choosing devices and service plans with demonstrations.
• Guide customers through purchasing, asking thoughtful questions and sharing expertise.
• Build relationships across channels to resolve issues and identify small business leads.

Skills

Customer service

Sales

Communication

Team collaboration

Education

High school diploma or GED

Job description

Arch Telecom in South Bend, IN is hiring for Mobile Associates to join a fast-paced retail team. You will learn customer service, demonstrate devices, and guide shoppers through purchases while building lasting connections.

This entry-level role trains you toward a promotion to Mobile Expert. Expect to work with peers across channels, uncover customer needs, and deliver a best-in-class experience with energy and empathy.