Wireless Sales & Solutions Advisor — Growth & Stock Grants

T-Mobile; Hyannis (MA); On-site; USD 41,000 - 52,000; Full time

Benefits offered by this job

Stock grant

401(k)

Paid time off

Health insurance

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to join our Retail Team of Experts. You will learn to serve customers, demonstrate devices, and help customers advance their shopping journey in-store, online, or via Customer Care.

This entry-level role includes comprehensive training to grow into a Mobile Expert. Requirements include a High School diploma and at least 6 months in customer service or sales. You will receive coaching and opportunities to develop within a dynamic, customer‑obsessed

Qualifications

• 6 months of customer service and/or sales experience, Retail environment preferred.
• High School Diploma/GED required.
• Passionate customer advocate with a desire to connect and have fun.
• Competitive drive in a fast-paced sales environment.

Responsibilities

• Builds proficiency in serving and selling, delivering world-class customer experience.
• Demonstrates and explains devices and services, guiding customers through their journey.
• Establishes relationships across channels to own the customer experience and identify leads.

Skills

Customer service

Sales

Customer relationships

Communication

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to join our Retail Team of Experts. You will learn to serve customers, demonstrate devices, and help customers advance their shopping journey in-store, online, or via Customer Care.

This entry-level role includes comprehensive training to grow into a Mobile Expert. Requirements include a High School diploma and at least 6 months in customer service or sales. You will receive coaching and opportunities to develop within a dynamic, customer‑obsessed