Wireless Retail Associate: Fast-Track to Mobile Expert

Arch Telecom; New York (NY); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

ESOP

Competitive hourly pay

Uncapped commissions

Automatic raises

Career advancement

Health benefits (Full Time)

Job summary

Arch Telecoms is seeking Mobile Associates to join our Retail Team and bring the brand to life. You will live and breathe the Arch Telecoms experience, helping customers with their needs and building lasting relationships.

In this learning role, you will gain skills in customer service, product demonstrations, and sales, progressing toward a promotion to Mobile Expert after training completion. A friendly, fast-paced environment awaits you with opportunities for advancement.

Qualifications

• 6 months of customer service and/or sales experience, retail environment preferred.
• Must be at least 18 years old.
• Ability to stand for long periods.
• Reliable transportation.
• Full-time (40 hours) or part-time (20+ hours) availability.

Responsibilities

• Learn and build proficiency in customer service while providing a best-in-class experience.
• Demonstrate devices and services in-store with hands-on demonstrations.
• Guide customers through purchasing with thoughtful questions and informed answers.
• Build relationships with customers and resolve issues to ensure a seamless experience.
• Identify and hand off small business leads.

Skills

Customer service

Sales

Communication

Education

High school diploma or GED

Job description

Arch Telecoms is seeking Mobile Associates to join our Retail Team and bring the brand to life. You will live and breathe the Arch Telecoms experience, helping customers with their needs and building lasting relationships.

In this learning role, you will gain skills in customer service, product demonstrations, and sales, progressing toward a promotion to Mobile Expert after training completion. A friendly, fast-paced environment awaits you with opportunities for advancement.