Wireless Retail Associate: Fast-Track to Mobile Expert

Archtelecom; Concord (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee Stock Ownership Program (ESOP

Competitive hourly pay

Uncapped commission earnings

Opportunities for career advancement

Health benefits for full-timeEmployees

Job summary

Arch Telecoms is seeking a Mobile Associate to join our in-store Retail Team in Concord, NC. You will learn and build proficiency in delivering a best-in-class customer experience, helping customers through their shopping journey, and demonstrating the latest devices and services.

You will work with peers to develop required skills, provide thoughtful questions and knowledgeable answers, and support the team to achieve sales goals while building meaningful connections with customers.

Qualifications

• Minimum 6 months of customer service or sales experience in retail.
• Strong communication and listening skills.
• Ability to stand for long periods and lift up to 25 lbs.

Responsibilities

• Help customers pick up where they left off in their shopping journey, online or in-store.
• Provide hands-on demonstrations of products and services.
• Assist customers through purchasing, guiding them with questions and expertise.
• Develop relationships and uncover customer needs to offer tailored solutions.

Skills

Customer service

Sales

Education

High school degree or GED

Job description

Arch Telecoms is seeking a Mobile Associate to join our in-store Retail Team in Concord, NC. You will learn and build proficiency in delivering a best-in-class customer experience, helping customers through their shopping journey, and demonstrating the latest devices and services.

You will work with peers to develop required skills, provide thoughtful questions and knowledgeable answers, and support the team to achieve sales goals while building meaningful connections with customers.