Wireless Retail Associate - Fast-Paced Sales & Growth

Arch Telecom; Shippensburg (Cumberland County); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

ESOP

Health benefits

Uncapped commissions

Automatic raises

Career advancement

Phone discounts

Job summary

Arch Telecom is hiring Mobile Associates to join our Retail Team and bring the T-Mobile brand to life in our Cumberland County stores. You’ll learn first‑hand customer service skills, demonstrate the latest technology, and guide customers through their shopping journey in‑store and online.

This entry‑level role offers fast‑paced coaching, hands‑on product demonstrations, and a path to Mobile Expert after training.

Qualifications

• 6 months of customer service and/or sales experience, retail environment preferred.
• Ability to stand for long periods of time.
• Ability to lift objects weighing up to 25 lbs.

Responsibilities

• Assist customers in store and online to continue their shopping journey.
• Demonstrate devices and services with hands-on demonstrations and upsell accessories.
• Guide customers through purchasing with thoughtful questions and expertise.
• Collaborate with store team to deliver a seamless customer experience.

Skills

Customer service

Sales

Team collaboration

Communication

Education

High school diploma or GED

Job description

Arch Telecom is hiring Mobile Associates to join our Retail Team and bring the T-Mobile brand to life in our Cumberland County stores. You’ll learn first‑hand customer service skills, demonstrate the latest technology, and guide customers through their shopping journey in‑store and online.

This entry‑level role offers fast‑paced coaching, hands‑on product demonstrations, and a path to Mobile Expert after training.