Wireless Retail Associate — ESOP & Uncapped Commission

Arch Telecom; City of Batavia (NY); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

ESOP

Competitive hourly pay

Uncapped commissions

Raises on milestones

Career growth

Discounted cell phone plan

Health benefits

Job summary

Arch Telecom is seeking Mobile Associates to join our Retail Team. You will learn to deliver best-in-class customer service, demonstrate latest devices, and provide personalized solutions in a fast-paced setting. This learning role prepares you for promotion to Mobile Expert after training completion.

Ideal candidates have 6 months in customer service or sales, are 18+, with a high school diploma. Full-time or part-time availability, and reliable transportation are essential.

Qualifications

• 6 months of customer service and/or sales experience, Retail environment preferred.
• High school diploma or GED required.
• Ability to stand for long periods of time.
• Ability to lift objects weighing up to 25lbs.
• Reliable transportation.
• Full Time (40 hours) or Part Time (20+ hours) availability.

Responsibilities

• Assist customers and help them pick up where they left off in their shopping journey.
• Provide hands-on demonstrations of devices and services in-store.
• Engage in side-by-side selling to tailor solutions and accessories to customer needs.
• Guide customers through the purchasing process with thoughtful questions and clear explanations.
• Build relationships across channels and resolve customer issues to ensure a seamless experience.

Skills

Customer service

Sales ability

Team collaboration

Learning agility

Education

High School Diploma

Tools

POS System

Job description

Arch Telecom is seeking Mobile Associates to join our Retail Team. You will learn to deliver best-in-class customer service, demonstrate latest devices, and provide personalized solutions in a fast-paced setting. This learning role prepares you for promotion to Mobile Expert after training completion.

Ideal candidates have 6 months in customer service or sales, are 18+, with a high school diploma. Full-time or part-time availability, and reliable transportation are essential.