Wireless Retail Associate - ESOP, Uncapped Commission

Arch Telecom; Town of Cicero (NY); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Employee Stock Ownership Program (ESOP

Competitive hourly pay

Uncapped commission earnings

Automatic raises at milestones

Career advancement opportunities

Discounted T-Mobile plan

Health benefits for full‑time

Job summary

Arch Telecom is hiring Mobile Associates to join our retail team in New York. You will help customers continue their shopping journey online and in-store, and you’ll demonstrate the latest wireless tech and services.

This learning role aims to promote you to Mobile Expert after training completion, with uncapped commissions and growth opportunities. You’ll work in a fast‑paced store environment, delivering top‑notch service, building relationships, and helping customers find personalized device

Qualifications

• 6 months of customer service and/or sales experience.
• High school diploma or GED.
• Full‑Time (40 hours) or Part‑Time (20+ hours) availability.
• Ability to stand for long periods.

Responsibilities

• Assist customers and pick up where they left off in their shopping journey.
• Provide hands‑on demonstrations of the latest technology in store.
• Sell personalized device and service solutions beyond basics.
• Guide customers through purchasing with thoughtful questions and clear answers.
• Collaborate to ensure a seamless, positive customer experience.

Skills

Customer service

Sales

Communication

Team player

Education

High school diploma or GED

Job description

Arch Telecom is hiring Mobile Associates to join our retail team in New York. You will help customers continue their shopping journey online and in-store, and you’ll demonstrate the latest wireless tech and services.

This learning role aims to promote you to Mobile Expert after training completion, with uncapped commissions and growth opportunities. You’ll work in a fast‑paced store environment, delivering top‑notch service, building relationships, and helping customers find personalized device