Wireless Retail Associate - ESOP & Uncapped Commission

Arch Telecom; Hammonton (NJ); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

ESOP

Competitive hourly pay

Uncapped commissions

Automatic raises on milestones

Career advancement

Culture of care & excellence

Discounted plan

Health benefits for FT employees

Sales incentives

Job summary

Arch Telecom is hiring Mobile Associates to join a Retail Team in the United States. You will learn brand standards, deliver best-in-class customer experiences, and help customers with devices and service plans while building lasting relationships.

The role emphasizes learning, teamwork, and sales-driven targets in a fast-paced, customer-focused environment with opportunities for advancement.

Qualifications

• 6 months of customer service and/or sales experience, Retail environment preferred.
• Ability to stand for long periods and lift objects up to 25 lbs.
• Willingness to learn and develop in-store product knowledge and processes.

Responsibilities

• Help customers pick up right where they left off in their shopping journey, online, through Customer Care or in-store.
• Explore individual needs and provide hands-on demonstrations of the latest technology in-store.
• Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan.
• Guide customers through their purchasing experience with thoughtful questions and informative answers.

Skills

Customer service

Sales

Communication

Team player

Learning mindset

Problem solving

Education

High school diploma or GED

Job description

Arch Telecom is hiring Mobile Associates to join a Retail Team in the United States. You will learn brand standards, deliver best-in-class customer experiences, and help customers with devices and service plans while building lasting relationships.

The role emphasizes learning, teamwork, and sales-driven targets in a fast-paced, customer-focused environment with opportunities for advancement.