Wireless Experience & Tech Solutions Pro

T-MOBILE USA, Inc.; Harahan (LA); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Annual stock grant

401(k)

Medical, dental, and vision insurance

Paid parental and family leave

Tuition assistance

Mobile service & home internet discounts

Job summary

T-Mobile USA, Inc. is seeking Mobile Associates in Harahan, Louisiana, to support retail operations by engaging customers and facilitating their technology needs. This role develops customer interaction skills and involves using digital tools while working to boost customer satisfaction.

Responsibilities include providing personalized technology solutions and completing training to enhance product knowledge. The position offers competitive hourly pay and extensive benefits, inviting future Mobile Experts to fulfill their potential with T-Mobile.

Qualifications

• High School Diploma/GED (Required).
• 6 months of customer service and/or sales experience in a retail environment (Preferred).

Responsibilities

• Develop proficiency in customer service and sales to deliver technology solutions.
• Utilize digital tools to demonstrate network coverage and service plans.
• Complete required training on retail processes and wireless technology.
• Collaborate with colleagues to support a seamless customer experience.
• Assist with other duties/projects as assigned.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking Mobile Associates in Harahan, Louisiana, to support retail operations by engaging customers and facilitating their technology needs. This role develops customer interaction skills and involves using digital tools while working to boost customer satisfaction.

Responsibilities include providing personalized technology solutions and completing training to enhance product knowledge. The position offers competitive hourly pay and extensive benefits, inviting future Mobile Experts to fulfill their potential with T-Mobile.