Mobile Tech & Customer Experience Pro

T-Mobile; Donaldsonville (LA); On-site; USD 18,000 - 24,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k)

Employee stock grants

Paid time off

Tuition assistance

Job summary

T-Mobile is seeking a Mobile Associate to support retail operations in Donaldsonville, LA. This role requires engaging customers and facilitating technology and service needs in a fast-paced environment. Candidates will develop product knowledge and customer service skills to ensure customer satisfaction.

The position includes responsibilities such as utilizing digital tools for customer engagement, training on retail systems, and collaborating with colleagues. T-Mobile offers a competitive hourly base pay starting at $18.00, plus additional benefits.

Qualifications

• High School Diploma/GED is required.
• 6 months of customer service and/or sales experience in a retail environment is preferred.

Responsibilities

• Develop proficiency in customer service and sales.
• Utilize digital tools to enhance customer understanding.
• Complete required training on retail processes and technology.
• Collaborate with colleagues to support customer experiences.
• Perform additional duties/projects as assigned.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Mobile Associate to support retail operations in Donaldsonville, LA. This role requires engaging customers and facilitating technology and service needs in a fast-paced environment. Candidates will develop product knowledge and customer service skills to ensure customer satisfaction.

The position includes responsibilities such as utilizing digital tools for customer engagement, training on retail systems, and collaborating with colleagues. T-Mobile offers a competitive hourly base pay starting at $18.00, plus additional benefits.