Mobile Experience Specialist

T-Mobile; Harahan (LA); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off and holidays

Tuition assistance

Employee stock grants

Job summary

T-Mobile is seeking individuals for a role that supports retail operations by engaging customers and facilitating technology solutions. The position involves developing customer interaction skills, utilizing digital tools, and building strong customer relationships.

Qualifications include at least a high school diploma and preferred experience in customer service or sales. The role is based in Harahan, Louisiana, offering a competitive hourly wage plus benefits, including medical insurance and paid time off.

Qualifications

• At least 18 years of age.
• Legally authorized to work in the United States.

Responsibilities

• Deliver personalized technology and service solutions that meet customer needs.
• Demonstrate network coverage, service plans, and product features.
• Complete training to build knowledge of retail processes and technology.
• Collaborate with colleagues to support a seamless customer experience.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

6 months of customer service/sales experience

Job description

T-Mobile is seeking individuals for a role that supports retail operations by engaging customers and facilitating technology solutions. The position involves developing customer interaction skills, utilizing digital tools, and building strong customer relationships.

Qualifications include at least a high school diploma and preferred experience in customer service or sales. The role is based in Harahan, Louisiana, offering a competitive hourly wage plus benefits, including medical insurance and paid time off.