Mobile Tech & Customer Experience Specialist

T-MOBILE USA, Inc.; New Orleans (LA); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Employee stock grant

Paid time off (PTO)

Tuition assistance

Job summary

T-MOBILE USA, Inc. is looking for a Mobile Associate in New Orleans, Louisiana, to support retail operations by engaging customers and fulfilling their technology needs. This role includes building product knowledge and demonstrating solutions. Candidates should have a High School Diploma and ideally some experience in customer service or sales.

The position offers a starting hourly pay of $18.00 with additional training compensation. Employees have the potential to earn up to $20/hour with incentives and are eligible for benefits including health insurance and 401(k) with company match.

Qualifications

• High School Diploma/GED is required.
• 6 months of customer service and/or sales experience preferred.
• Must be at least 18 years old.

Responsibilities

• Deliver personalized technology and service solutions to customers.
• Utilize digital tools to showcase products and service plans.
• Complete training on retail processes and wireless technology.
• Collaborate with colleagues for a seamless customer experience.
• Other duties/projects as assigned.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-MOBILE USA, Inc. is looking for a Mobile Associate in New Orleans, Louisiana, to support retail operations by engaging customers and fulfilling their technology needs. This role includes building product knowledge and demonstrating solutions. Candidates should have a High School Diploma and ideally some experience in customer service or sales.

The position offers a starting hourly pay of $18.00 with additional training compensation. Employees have the potential to earn up to $20/hour with incentives and are eligible for benefits including health insurance and 401(k) with company match.