Wireless Retail Specialist

T-Mobile; Cut Off (LA); On-site; USD 51,577,344 - 57,308,160; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Job summary

T-Mobile is hiring for a retail associate role in Louisiana. You will engage customers, demonstrate technology and service options, and guide shoppers through their purchases. The role emphasizes building product knowledge and delivering personalized solutions in a fast-paced environment.

Ideal candidates have a High School Diploma or GED and at least 6 months of customer service or sales experience in retail. Training is provided, with opportunities for incentives and a sales-driven environment.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in retail preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.

Skills

Customer service

Sales

Communication

Problem solving

Engaging people

Multitasking

Teamwork

Education

High School Diploma/GED

Job description

T-Mobile is hiring for a retail associate role in Louisiana. You will engage customers, demonstrate technology and service options, and guide shoppers through their purchases. The role emphasizes building product knowledge and delivering personalized solutions in a fast-paced environment.

Ideal candidates have a High School Diploma or GED and at least 6 months of customer service or sales experience in retail. Training is provided, with opportunities for incentives and a sales-driven environment.