Wire Transfer Analyst I

Trustmark Bank; Jackson (MS); On-site; USD 45,000 - 60,000; Full time

Job summary

Trustmark Bank seeks a Wire Transfer Analyst I to support outgoing wires with strict time constraints, ensuring accuracy through dual-step authentication and compliance with banking policies.

You will assist associates and customers across markets, handle domestic and international wire requests, and prepare reports while following OFAC, BSA/AML, Dodd-Frank, CRT, and SAR regulations.

Qualifications

• High School diploma or the equivalent.
• 1 year of recent customer service, data entry, clerical, or retail banking experience.
• Proficient with Microsoft office suite (Teams, Outlook, Word, Excel) and general office equipment.
• Proficient with Adobe Acrobat Pro.
• Must demonstrate accuracy, multi-tasking capabilities and can focus on repetitive tasks.
• Aptitude for operating other operating systems and software.
• Demonstrates a high degree of professionalism in communication, attitude, and teamwork.
• 1-3 years of banking experience in operations or accounting preferred
• General knowledge of the banking industry preferred

Responsibilities

• Enforce the dual-step authentication while processing online banking outgoing wire transactions ensuring accuracy.
• Handles client outgoing wire requests with prompt, professional, and courteous attention.
• Assist Trustmark associates across all markets with timely resolutions for wire transfer inquiries; domestic and international.
• Understand and comply with bank policies, Federal laws, and regulations (OFAC, BSA/AML, Dodd-Frank, CRT, SAR etc.).
• Prepare and manage wire transfer correspondence, reports, and documents.
• Perform additional duties as assigned.

Skills

Microsoft Office

Adobe Acrobat Pro

Customer service

Data entry

Multi-tasking

Communication

Banking knowledge

Education

High School diploma

Tools

Microsoft Teams

Outlook

Word

Excel

Adobe Acrobat Pro

Job description

Overview

The Wire Transfer Analyst I, is an integral part of Trustmark’s electronic banking platforms. This position requires direct support with associates and customers across all markets with creating, verifying and/or releasing wires while adhering to strict time restraints.

Responsibilities

• Enforce the dual-step authentication while processing online banking outgoing wire transactions ensuring accuracy.
• Handles client outgoing wire requests with prompt, professional, and courteous attention.
• Assist Trustmark associates across all markets with timely resolutions for wire transfer inquiries; domestic and international.
• Understand and comply with bank policies, Federal laws, and regulations (OFAC, BSA/AML, Dodd-Frank, CRT, SAR etc.).
• Prepare and manage wire transfer correspondence, reports, and documents.
• Perform additional duties as assigned.

Qualifications

• High School diploma or the equivalent.
• One year of recent customer service, data entry, clerical, or retail banking experience.
• P roficient with Microsoft office suite (Teams, Outlook, Word, Excel) and general office equipment.
• P roficient with Adobe Acrobat Pro.
• Must demonstrate accuracy, multi-tasking capabilities and can focus on repetitive tasks.
• Aptitude for operating other operating systems and software.
• Demonstrates a high degree of professionalism in communication, attitude, and teamwork.
• Strong reasoning and problem-solving skills.
• Basic knowledge of bank’s M&I system preferred
• 1-3 years of banking experience in operations or accounting preferred
• General knowledge of the banking industry preferred

Physical Requirements/Working Conditions

Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screens.