Wires Analyst

ServisFirst Bank; Birmingham (AL); On-site; USD 55,000 - 75,000; Full time

Job summary

ServisFirst Bank is seeking a Wires Analyst in Birmingham, AL to process incoming and outgoing wire transfers and respond to inquiries from customers and institutions. The role emphasizes security, compliance, and accurate reconciliation of wire activity.

The incumbent will monitor for potential fraud, verify OFAC compliance, and collaborate with multiple departments to ensure proper authorization and posting. Strong analytical and customer service skills are essential.

Qualifications

• 4 Year degree in Business or related or Three (3) years of related experience in Banking Operations, demonstrating progressive growth
• Experience using Microsoft Outlook, Word and Excel
• Knowledge of Bank operations and products
• Knowledge of the unclaimed property laws of the states in which we do business and insure that all requirements are met.
• Knowledge of basic accounting, as demonstrated in previous experience reviewing account information to research and monitor accounts
• Excellent customer service experience, including researching and resolving issues
• Excellent analytical, time management, organizational and problem-solving skills with the ability to multi-task and produce error-free work in a deadline-driven environment.
• Basic knowledge of related federal and state banking compliance regulations and other Bank operational policies
• Experience with SWIFT messaging system preferred

Responsibilities

• Review wire documentation for completeness and accuracy, ensuring all wires have been properly authorized by working with other departments to authenticate wires with the originator
• Follow security and operational control procedures for the wire transfer systems
• Ensure all outgoing wires are processed within the established wire procedures and controls
• Closely monitor all outgoing wires for potential fraud. Notify potential suspicious activity to the BSA/AML Officer. Adhere to bank policies and procedures regarding risk of wires received through online banking platform
• Verify customers through OFAC for possible suspect matches
• Reconcile wire systems at the end of the day to ensure accuracy of balances and posting of wires
• Complete online wire set ups as follows: set-up customer wire templates, customer call-back verification agreements, and wire notification by e-mail or fax
• Review ACH reports received from online customers and place holds on customer accounts in a timely manner
• Prepare various spreadsheet and database reports according to prescribed schedules and procedures
• Responsible for being familiar with all compliance regulations and policies that are applicable to this position and follow and ensure compliance with these regulations and policies

Skills

Customer service

Analytical skills

Time management

Problem-solving

Attention to detail

Multi-tasking

Communication

Education

Bachelor's degree in Business or related field

3+ years banking operations experience

Tools

Excel

Microsoft Outlook

Microsoft Word

SWIFT messaging system

Job description

At ServisFirst, Our Name is Our Mission.

Duties And Responsibilities

The Wires Analyst is responsible for processing incoming and outgoing wire transfer payments for the Bank. This position researches and responds to any wire related inquiries received from customers or financial institutions and follows loss prevention procedures for all incoming and outgoing wires.

The Incumbent Will

• Review wire documentation for completeness and accuracy, ensuring all wires have been properly authorized by working with other departments to authenticate wires with the originator.
• Follow security and operational control procedures for the wire transfer systems.
• Ensure all outgoing wires are processed within the established wire procedures and controls.
• Closely monitor all outgoing wires for potential fraud. Notify potential suspicious activity to the BSA/AML Officer. Adhere to bank policies and procedures regarding risk of wires received through online banking platform.
• Verify customers through OFAC for possible suspect matches.
• Reconcile wire systems at the end of the day to ensure accuracy of balances and posting of wires.
• Complete online wire set ups as follows: set-up customer wire templates, customer call-back verification agreements, and wire notification by e-mail or fax.
• Review ACH reports received from online customers and place holds on customer accounts in a timely manner.
• Prepare various spreadsheet and database reports according to prescribed schedules and procedures.
• Responsible for being familiar with all compliance regulations and policies that are applicable to this position and follow and ensure compliance with these regulations and policies

Note: Reasonable accommodation may be made to enable otherwise qualified associates/applicants with disabilities to perform the essential functions of the job.

Note: Additional duties and responsibilities may be assigned.

Minimum Qualifications

• 4 Year degree in Business or related or Three (3) years of related experience in Banking Operations, demonstrating progressive growth
• Experience using Microsoft Outlook, Word and Excel
• Knowledge of Bank operations and products
• Knowledge of the unclaimed property laws of the states in which we do business and insure that all requirements are met.
• Knowledge of basic accounting, as demonstrated in previous experience reviewing account information to research and monitor accounts
• Excellent customer service experience, including researching and resolving issues
• Excellent analytical, time management, organizational and problem-solving skills with the ability to multi-task and produce error-free work in a deadline-driven environment.
• Basic knowledge of related federal and state banking compliance regulations and other Bank operational policies
• Experience with SWIFT messaging system preferred

Physical Requirements And Environmental Conditions

The physical requirements and environmental conditions of this position consist primarily of:

• Sustained standing and sitting
• Frequent use of PC, including typing or sustained attention to monitor
• Occasional lifting of basic office files or equipment up to 20 lbs
• Normal office environment with comfortable internal temperatures and low-level noise
• Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards and work deadlines; beginning and ending assignments on time; and scheduled work breaks; where applicable. Must be flexible with work schedules to meet the bank’s goals and daily business requirements.

EOE/AA