Wire Transfer Analyst I

Trustmark National Bank; Jackson (MS); On-site; USD 42,000 - 62,000; Full time

Job summary

Trustmark Bank in Jackson, MS seeks a Wire Transfer Analyst I to support outgoing wires and verify transactions within strict timeframes.

You will assist associates nationwide with wire inquiries, ensuring accuracy and timely resolutions while adhering to OFAC, BSA/AML, and related regulations. This role emphasizes attention to detail and professional communication.

Qualifications

• High School diploma or equivalent.
• 1 year of customer service, data entry, clerical, or retail banking experience.
• Proficient with Microsoft Office Suite; Adobe Acrobat Pro.
• Demonstrates accuracy, multi-tasking, and focus on repetitive tasks.
• Aptitude for operating other systems and software; professional communication.
• 1–3 years of banking operations or accounting experience preferred.

Responsibilities

• Enforce dual-step authentication while processing online outgoing wire transactions.
• Handle client outgoing wire requests with prompt, professional attention.
• Assist associates across markets with timely wire transfer inquiries; domestic and international.
• Understand and comply with bank policies and regulations (OFAC, BSA/AML, Dodd-Frank, CRT, SAR).
• Prepare and manage wire transfer correspondence, reports, and documents.
• Perform additional duties as assigned.

Skills

Customer service

Data entry

Multi-tasking

Professionalism

Communication skills

Problem solving

Education

High school diploma

Tools

Microsoft Office Suite

Adobe Acrobat Pro

Job description

Wire Transfer Analyst I

Location: US-MS-Jackson

Job ID: 2026-19943

Category: Operations

Type: Regular Full-Time

Job Grade: 5

FLSA Status: Non-Exempt

Working Hours: 8am - 5pm

Job Location: Company: Wire Transfer - 10047

Overview

The Wire Transfer Analyst I, is an integral part of Trustmark's electronic banking platforms. This position requires direct support with associates and customers across all markets with creating, verifying and/or releasing wires while adhering to strict time restraints.

Responsibilities

• Enforce the dual-step authentication while processing online banking outgoing wire transactions ensuring accuracy.
• Handles client outgoing wire requests with prompt, professional, and courteous attention.
• Assist Trustmark associates across all markets with timely resolutions for wire transfer inquiries; domestic and international.
• Understand and comply with bank policies, Federal laws, and regulations (OFAC, BSA/AML, Dodd-Frank, CRT, SAR etc.).
• Prepare and manage wire transfer correspondence, reports, and documents.
• Perform additional duties as assigned.

Qualifications

• High School diploma or the equivalent.
• One year of recent customer service, data entry, clerical, or retail banking experience.
• Proficient with Microsoft office suite (Teams, Outlook, Word, Excel) and general office equipment.
• Proficient with Adobe Acrobat Pro.
• Must demonstrate accuracy, multi-tasking capabilities and can focus on repetitive tasks.
• Aptitude for operating other operating systems and software.
• Demonstrates a high degree of professionalism in communication, attitude, and teamwork.
• Strong reasoning and problem-solving skills.
• Basic knowledge of bank's M&I system preferred
• 1-3 years of banking experience in operations or accounting preferred
• General knowledge of the banking industry preferred

Physical Requirements/Working Conditions: Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screens.

Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.

Trustmark Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Trustmark Bank employee by a third-party agency and/or search firm without a valid, written search agreement signed by Trustmark, will become the sole property of Trustmark Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.