Wire Operations Speciailst

Jobvite, Inc.; Lexington (TN); On-site; USD 42,000 - 64,000; Full time

Job summary

Jobvite, Inc. in Lexington, TN is seeking a Wire Operations Specialist responsible for processing domestic and international wires, ensuring accuracy and security, and delivering quality service to branch personnel and customers.

You will handle incoming/outgoing wires, use bank systems, assist with research requests, and participate in end-of-day shutdowns, while maintaining confidentiality and leveraging Excel/Word for reporting.

Qualifications

• High School diploma or GED required.
• 1+ years of banking experience preferred.
• Experience handling confidential information.
• Experience using database systems, Excel, and Word.

Responsibilities

• Process incoming/outgoing domestic and international wires via various systems.
• Originate/verify wires using corresponding banks.
• Receive/post incoming wires from internal sources and from abroad.
• Process drawdown/reverse drawdown wire requests.
• Assist with branch and customer wire inquiries and issues.

Skills

Wire operations

Customer service

Excel

Word

Education

High School diploma or GED

Tools

Excel

Word

Job description

Position Summary:

This position is responsible for handling all aspects of wire transfer activity. Also, providing quality customer service to branch personnel & customers with wire questions, inquires & issues.

Essential Duties andResponsibilities:

• Wire Operations Specialist:
  • Process incoming/outgoing domestic & international wires via correspondent banks, SharePoint, Silverlake DirectLine Wires and Treasury Management
  • Originate/verify wires using corresponding bank.
  • Receive/post incoming internal & international wires from First Horizon.
  • Process drawdown/reverse drawdown wire requests.
  • Assist with branch & customer research request/inquiries/issues related to wires
  • Backup for performing wire system end of day shutdown
  • Wire Related customer service calls, emails and inquiries.
  • Backup for the setup of cash management customers with wire access
  • Complete in-house training required by department & bank’s training program

Education and /or Experience

• High School diploma or general education degree (GED) required
• Preferred 1+ years of banking experience
• Experience in handling confidential information
• Experience in the use of database, Excel, and Word software