WIOA Youth Workforce Connector

Edsi-9; Erie (Erie County); Hybrid; USD 43,000 - 53,000; Full time

Job summary

EDSI is seeking a WIOA Youth Workforce Connector to build relationships with agencies, schools, and community organizations, connecting youth and young adults to essential services.

You will perform intake and eligibility, develop Individual Service Strategies, provide career counseling, and manage a caseload to help participants achieve education, training, and employment goals while meeting program requirements.

Qualifications

• High school diploma required.
• Associate degree or some college preferred.
• Strong communication and organizational skills.
• Proficient with Microsoft Office applications.
• Ability to work onsite, fully virtual, or in a hybrid environment.

Responsibilities

• Build and maintain collaborative relationships with agencies, schools, and community organizations.
• Complete required documentation in CWDS and other systems of record.
• Develop and monitor Individual Service Strategies (ISS) aligned with goals.
• Provide career counseling and labor market information.

Skills

Relationship building

Communication

Organizational skills

Caseload management

Time management

Education

High school diploma

Associate degree or some college

Tools

CWDS

Microsoft Office

Job description

Job Description:Title: WIOA Youth Workforce ConnectorClassification: Non-ExemptSalary: $48,000/yearScope of Position: Build relationships with agencies, educational institutions, and community-based organizations to connect youth and young adult participants to available services and to aid individuals who need further assistance.Essential FunctionsBuild and maintain positive, collaborative relationships with agencies, educational institutions, and community-based organizationsEnsure concise and timely case management of all participants by completing required documentation and updates in CWDS and other designated systems of recordDevelop, implement, and monitor Individual Service Strategies (ISS) aligned with customers’ educational and career goalsProvide career counseling, labor market information, and referrals to supportive servicesManage a caseload of youth participants by tracking participant progress toward education, training, and employment outcomes by updating records, submitting required case notesEnsure timely and accurate case management by maintaining participant records and ensuring compliance with WIOA youth program requirements in CWDS and other designated systemsConduct intake, eligibility determination, and case management when appropriateProvide information to participants interested in educational training, create required individual Training Account documentation, and submit all completed materials for review and processingRecruit applicants through outreach strategies including satellite sites, job fairs, schools, community organizations, and referral partnersCommunicate with other departments and management to resolve problemsFacilitate workshops and coordinate onsite presentations by community partners on topics relevant to customers’ needsMeet performance criteria on a weekly, monthly, and annual basisAct as liaison between various departments to meet customer needsOther opportunities as availableEducation and Experience RequirementsHigh school diploma required; associate degree or some college preferredDemonstrated telephone, computer, written, and verbal communication skillsStrong organizational, prioritization, and problem-solving skillsAbility to work effectively in a team environment while maintaining flexibility to meet contract and operational needsProficient in Microsoft Office applicationsRegional travel is requiredAble to work fully onsite, fully virtual, or in a hybrid environmentClean driving record, valid Driver’s License, and reliable vehicle requiredBring your expertise to EDSI where you will be able to live our values every day: Show Up, Smile, and Support!EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.