Community Workforce Connector

Edsi-9; Philadelphia (Philadelphia County); On-site; USD 47,000 - 57,000; Full time

Job summary

EDSI is seeking a Community Workforce Connector to support designated Philadelphia-area agencies in delivering workforce services. You will help connect jobseekers with training, job matching, and WIOA services while partnering with local organizations such as the Office of Homeless Services and community colleges.

You will conduct outreach, host and promote workshops, assess client needs, enroll individuals in WIOA intensive services, and track activities in CWDS and Sharepoint.

Qualifications

• Bachelor's Degree preferred; 1-2 years of career development experience
• Strong communication and interpersonal skills for client interactions
• Ability to travel across Philadelphia and work with diverse populations
• Proficiency with Microsoft Office and data-entry tools

Responsibilities

• Support designated community agencies in delivering workforce services
• Attend job fairs and community events to promote services
• Provide WIOA intensive case management and job matching to a targeted caseload
• Develop relationships with partners and maintain documentation in CWDS/Sharepoint
• Offer workshops and virtual services to clients and maintain data accuracy

Skills

Career counseling

Data entry

Public speaking

Relationship building

Adaptability

Education

Bachelor's Degree in social work, education, or related

Tools

CWDS

PA CareerPortal

Sharepoint

Microsoft Office

Job description

Job Description:Title: Community Workforce ConnectorClassification: Non-ExemptSalary: $52,000/yearScope of Position· Support designated community agencies in the Philadelphia area in delivering workforce services within their communities. Partners may include and are not limited to Office of Homeless Services, Community College of Philadelphia, Bureau of Correction Offices, mobile units, Recovery Centers, and local libraries.· Attend job fairs and community events to promote and educate the public on workforce services· Provide basic career services, WIOA intensive case management services, and job matching services to a targeted caseload of jobseekers within the assigned community.· Implement quality instructional practices when offering workshops at partner locations· Independently communicate and build strong relationships with designated community partners· Track all activities provided in the system of record, CWDS, and maintain data in other assigned platforms such as Sharepoint· Be available to leadership and colleagues during work hoursEssential Functions· Develop rapport and connect community job seekers to opportunities through presence on-site as well as through virtual engagement by phone/text/video meetings.· Assess each individual’s needs to determine if basic services or WIOA intensive services are most appropriate.· Determine eligibility, complete enrollment and provide WIOA intensive services, including and not limited to vocational training enrollments, On-The-Job Training referrals, and supportive services.· When offering services at a site on a limited basis, coordinate referrals to a center of choice for WIOA registration and services.· Maintain an organized database of all customers; keep detailed documentation of all contacts· Conduct outreach to individuals who sign up for services and who already received services. Document all outreach efforts, service provided, and outcomes.· Encourage use of virtual services such as workshops and PHL Career Portal.· Provide technical support for individuals who need support creating accounts on PA CareerLink’s website and/or PHL Career Portal.· Attend job fairs and community events as a PA CareerLink representative· Work during occasional non-traditional hours such as events and weekends to meet community event needs· Implement and facilitate educational workshops and create and maintain an environment that promotes opportunities for quality interaction and learning through:o Establishing clear expectations and encouraging client accountabilityo Implementing a structure and plan consistent with prescribed curriculum goalso Maintaining an awareness of differences in individual learning styles and strengthso Vary methods of instruction to encourage attention and interesto Utilize materials and activities to respond to differences in learning styles and facilitate active learningo Demonstrate an awareness and commitment to the balance of individual and group needs· Successfully collaborate with partners on-site for transparency in information and data sharing.· Responsible for data tracking of every service provided and utilization of the state system of record, CWDS, as well as the team-wide reporting platform. Data capture is a daily responsibility.· Implement project management skills, tools, and methods· Demonstrate fluid approach to work and actively be part of continuous improvement· Other opportunities as availableEducation and Experience Requirements· Ability to prioritize tasks, document visits and contacts· Able to work independently· Able to maintain clear communication with leadership· Demonstrated telephone, computer and written communication skills· Demonstrate positive, professional, and pro-social interactions with clients, staff and community representatives· Use language reflective of a commitment to diversity; demonstrate cultural competence· Ability to maintain flexibility as needs of contract or contractor requirements change· Knowledge of Microsoft Office applications· Bachelor’s Degree in social work, education, or related area is preferred· 1-2 years of experience in providing career development assistance· Must have notable experience in a team oriented environment· Must be comfortable with travel to all areas of Philadelphia and have access to reliable transportationEDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.