Youth Workforce Connector — Hybrid Case Manager

Educational Data Systems, Inc.; Erie (Erie County); Hybrid; USD 43,000 - 53,000; Full time

Job summary

Educational Data Systems, Inc. seeks a WIOA Youth Workforce Connector to build relationships with agencies, schools, and community organizations, linking youth to available services and assisting those needing further help.

You will manage a caseload, develop ISS, provide career counseling and labor market information, and ensure timely case documentation and compliance with WIOA requirements across CWDS and related systems.

Qualifications

• High school diploma required; associate degree preferred.
• Demonstrated telephone, computer, written, and verbal communication skills.
• Strong organizational, prioritization, and problem-solving skills.
• Ability to work effectively in a team environment with flexibility.
• Proficient in Microsoft Office applications.
• Regional travel is required and a valid driver's license may be needed.
• Hybrid/onsite/virtual work options are available.

Responsibilities

• Build and maintain positive relationships with agencies, schools, and community partners.
• Ensure concise case management by documenting updates in CWDS and other systems.
• Develop and monitor ISS aligned with participants' goals.
• Provide career counseling, labor market information, and referrals.
• Manage a caseload and track progress toward education, training, and employment outcomes.
• Ensure compliance with WIOA youth program requirements and maintain records.
• Conduct intake, eligibility determinations, and related case management.
• Coordinate outreach through satellite sites, job fairs, and community organizations.
• Work with departments to resolve problems and coordinate workshops.

Skills

Phone communication

Written communication

Verbal communication

Teamwork

Organization

Problem-solving

Microsoft Office

Time management

Education

High school diploma

Associate degree or some college

Tools

Microsoft Office

Job description

Educational Data Systems, Inc. seeks a WIOA Youth Workforce Connector to build relationships with agencies, schools, and community organizations, linking youth to available services and assisting those needing further help.

You will manage a caseload, develop ISS, provide career counseling and labor market information, and ensure timely case documentation and compliance with WIOA requirements across CWDS and related systems.