WIOA Youth Workforce Connector

Educational Data Systems, Inc.; Erie (Erie County); Hybrid; USD 43,000 - 53,000; Full time

Job summary

Educational Data Systems, Inc. seeks a WIOA Youth Workforce Connector to build relationships with agencies, schools, and community organizations, linking youth to available services and assisting those needing further help.

You will manage a caseload, develop ISS, provide career counseling and labor market information, and ensure timely case documentation and compliance with WIOA requirements across CWDS and related systems.

Qualifications

• High school diploma required; associate degree preferred.
• Demonstrated telephone, computer, written, and verbal communication skills.
• Strong organizational, prioritization, and problem-solving skills.
• Ability to work effectively in a team environment with flexibility.
• Proficient in Microsoft Office applications.
• Regional travel is required and a valid driver's license may be needed.
• Hybrid/onsite/virtual work options are available.

Responsibilities

• Build and maintain positive relationships with agencies, schools, and community partners.
• Ensure concise case management by documenting updates in CWDS and other systems.
• Develop and monitor ISS aligned with participants' goals.
• Provide career counseling, labor market information, and referrals.
• Manage a caseload and track progress toward education, training, and employment outcomes.
• Ensure compliance with WIOA youth program requirements and maintain records.
• Conduct intake, eligibility determinations, and related case management.
• Coordinate outreach through satellite sites, job fairs, and community organizations.
• Work with departments to resolve problems and coordinate workshops.

Skills

Phone communication

Written communication

Verbal communication

Teamwork

Organization

Problem-solving

Microsoft Office

Time management

Education

High school diploma

Associate degree or some college

Tools

Microsoft Office

Job description

Title

WIOA Youth Workforce Connector

Classification

Non-Exempt

Salary

$48,000/year

Scope of Position

Build relationships with agencies, educational institutions, and community-based organizations to connect youth and young adult participants to available services and to aid individuals who need further assistance.

Essential Functions

• Build and maintain positive, collaborative relationships with agencies, educational institutions, and community-based organizations
• Ensure concise and timely case management of all participants by completing required documentation and updates in CWDS and other designated systems of record
• Develop, implement, and monitor Individual Service Strategies (ISS) aligned with customers’ educational and career goals
• Provide career counseling, labor market information, and referrals to supportive services
• Manage a caseload of youth participants by tracking participant progress toward education, training, and employment outcomes by updating records, submitting required case notes
• Ensure timely and accurate case management by maintaining participant records and ensuring compliance with WIOA youth program requirements in CWDS and other designated systems
• Conduct intake, eligibility determination, and case management when appropriate
• Provide information to participants interested in educational training, create required individual Training Account documentation, and submit all completed materials for review and processing
• Recruit applicants through outreach strategies including satellite sites, job fairs, schools, community organizations, and referral partners
• Communicate with other departments and management to resolve problems
• Facilitate workshops and coordinate onsite presentations by community partners on topics relevant to customers’ needs
• Meet performance criteria on a weekly, monthly, and annual basis
• Act as liaison between various departments to meet customer needs
• Other opportunities as available

Education and Experience Requirements

• High school diploma required; associate degree or some college preferred
• Demonstrated telephone, computer, written, and verbal communication skills
• Strong organizational, prioritization, and problem-solving skills
• Ability to work effectively in a team environment while maintaining flexibility to meet contract and operational needs
• Proficient in Microsoft Office applications
• Regional travel is required
• Able to work fully onsite, fully virtual, or in a hybrid environment
• Clean driving record, valid Driver’s License, and reliable vehicle required

Bring your expertise to EDSI where you will be able to live our values every day: Show Up, Smile, and Support!

EDS I is an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees.

Our Mission Statement

We must strive to create enthusiasm in our clients, see through their eyes, understand their needs and deliver more than they expect.

Why We Do What We Do At EDSI

• *We believe we can help our customers overcome their most challenging obstacles
• *We believe in seeing through other people's eyes
• *We believe that we can make a difference in people's lives
• *We believe in meeting people where they are today and helping them to realize a better tomorrow
• *We believe in living our professional lives in service to others

About EDSI (Educational Data Systems, Inc.)

EDSI is a national workforce development, training solutions and consulting company with a passion for helping great companies and communities train and retain great people.

EDSI works with regions, employers and jobseekers to overcome their most challenging obstacles.

Founded in 1979 and headquartered in Dearborn, Michigan, the company employs more than 800 people across the country.

EDSI is a National Best and Brightest® Companies To Work For award winner.

For over 45 years, EDSI has worked with workforce development agencies, regional partners and employers to assess and understand workforce development needs and deliver solutions to build better workforces.

The company operates more than 120 contracts providing successful business services and jobseeker placement and retention services across the country.

EDSI also provides world class training and consulting solutions to a variety of corporations, public entities and governmental agencies.

Our history of success stems directly from our commitment to providing our clients with the absolute highest level of service through our diverse and talented team.