Winter Guest Services & Pop-Up Shop Pro (PT)

Cantigny; Illinois; On-site; USD 17,000 - 22,000; Part time

Job summary

Cantigny in Wheaton, IL, seeks Winter Program Staff for a part-time season (Nov 4 – Jan 3) to support indoor and outdoor events. Help guests, operate pop-up shops, and ensure a welcoming, safe environment on a historic estate.

Ideal candidates have customer service interest, basic computer/ticketing skills, and comfort working outdoors in winter. 18+ required; bilingual Spanish a plus.

Qualifications

• Customer service experience or willingness to learn.
• Ability to use computer systems for guest ticketing, payments, and scheduling.
• Strong verbal communication and guest interaction skills.
• Ability to work outdoors in winter conditions (wet/slippery/uneven walkways).
• Must be able to stand and sit for extended periods.
• Must be 18 years of age or older.

Responsibilities

• Greets guests enthusiastically and assists in the purchase of Cantigny pop-up shops merchandise and poinsettia sales.
• Maintains merchandise appearance and displays to maximize sales.
• Maintains displays and merchandise stock levels.
• Minimizes inventory loss through shrinkage at pop-up shop locations.
• Performs other miscellaneous duties as assigned.

Skills

Customer service

Verbal communication

Computer literacy

Outdoor work

Spanish language

Job description

Cantigny in Wheaton, IL, seeks Winter Program Staff for a part-time season (Nov 4 – Jan 3) to support indoor and outdoor events. Help guests, operate pop-up shops, and ensure a welcoming, safe environment on a historic estate.

Ideal candidates have customer service interest, basic computer/ticketing skills, and comfort working outdoors in winter. 18+ required; bilingual Spanish a plus.