Winter Guest Experience Attendant (Part-Time)

Cantigny; Illinois; On-site; USD 17,000 - 25,000; Part time

Job summary

Cantigny is seeking 15 Winter Program Staff for the estate in Wheaton, IL to support nightly public events this winter. The part-time roles run Nov 4 through Jan 3, indoors and outdoors, and focus on delivering welcoming guest experiences.

Staff will help with admissions, guide guests, answer questions, and help keep events safe and orderly in winter conditions. This role is ideal for anyone who loves hospitality, outdoor settings, and working with the public.

Qualifications

• Customer service experience or willingness to learn.
• Proficient use of computer systems for ticketing, payments, and scheduling.
• Strong verbal communication and guest service focus.
• Ability to work outdoors in winter conditions.
• Must be able to stand and sit for extended periods.
• Spanish language skills are a plus.

Responsibilities

• Greet guests upon arrival with a friendly and professional demeanor.
• Collect, check, and validate admission tickets at the point of entry.
• Guide patrons through the check-in process and facility layout.
• Provide helpful information and resolve guest inquiries with excellent customer service.
• Monitor entrances and exits to ensure safety and maintain order.
• Coordinate with team leaders or supervisors on any issues or additional tasks.
• Perform other duties as assigned to support event operations.

Skills

Customer service

Ticketing systems

Verbal communication

Outdoor work

Bilingual Spanish

Stamina

Tools

Ticketing software

Scheduling software

POS systems

Job description

Cantigny is seeking 15 Winter Program Staff for the estate in Wheaton, IL to support nightly public events this winter. The part-time roles run Nov 4 through Jan 3, indoors and outdoors, and focus on delivering welcoming guest experiences.

Staff will help with admissions, guide guests, answer questions, and help keep events safe and orderly in winter conditions. This role is ideal for anyone who loves hospitality, outdoor settings, and working with the public.