Winter Visitor Experience Coordinator (Part-Time)

Cantigny; Illinois; On-site; USD 17,000 - 28,000; Part time

Job summary

Cantigny is a 500-acre estate in Wheaton, Illinois, hosting nightly winter events across indoor and outdoor spaces. Cantigny is seeking 15 enthusiastic Winter Program Staff members to support programming from November through January, helping ensure safety, guest experiences, and accessibility during the winter season.

Ideal candidates have customer service mindset, ability to use guest ticketing and payment systems, strong communication, and willingness to work outdoors in winter conditions;

Qualifications

• Customer service experience or desire to learn is strongly preferred
• Ability to proficiently use computer systems for guest ticketing, payment processing, and scheduling
• Strong verbal communication skills and interest in working directly with guests
• Ability to work outdoors in winter weather conditions, which may include walkways that may be wet, slippery, or uneven
• Must be able to stand and sit for extended periods of time
• Proficiency in languages other than English, particularly Spanish, is a plus
• Must be 18 years of age or older at the time of application

Responsibilities

• Ensure patron safety and security during McCormick House visit.
• Facilitate McCormick House experiences:
• Ensure entry and egress doors are properly administered.
• Provide proactive McCormick House orientation and facilitate smooth traffic flow within the building.
• Ensure security of McCormick House exhibits and displays.
• Alert McCormick House manager-on-duty of food and beverage spills.
• Provide patrons with basic McCormick House historical information if requested.
• Assist McCormick House and Cantigny staff with other duties in, or around the McCormick House.

Skills

Customer service

Ticketing software

Payment processing

Communication

Winter outdoor work

Spanish (plus)

Physical stamina

18+ age requirement

Tools

Point of sale systems

Job description

Cantigny is a 500-acre estate in Wheaton, Illinois, hosting nightly winter events across indoor and outdoor spaces. Cantigny is seeking 15 enthusiastic Winter Program Staff members to support programming from November through January, helping ensure safety, guest experiences, and accessibility during the winter season.

Ideal candidates have customer service mindset, ability to use guest ticketing and payment systems, strong communication, and willingness to work outdoors in winter conditions;