Winery Shift Lead — Hospitality, Team Growth

Michaelangelosbakery; Kentucky; On-site; USD 15,000 - 22,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

Matched IRA

Paid vacation

Employee meals

Part-time or full-time positions

Job summary

Michael Angelo’s Winery is seeking a motivated shift manager to join our growing team. You will lead daily operations, mentor staff, and ensure an exceptional guest experience in a fast-paced winery environment.

Reporting to the General Manager, this role requires open availabilities including nights and weekends. You’ll foster a positive culture, uphold health standards, and drive operational excellence while maintaining a clean, professional atmosphere.

Qualifications

• Must be 21 years of age or older to meet state age requirements to serve alcohol
• 3+ years in hospitality experience (required)
• 2+ years in shift manager/lead experience (required)
• Oversee the daily operations of the team during assigned shift
• Working knowledge of Toast POS system is a plus
• Proven ability to lead great shifts while directing and coaching others in a fast-paced environment
• Adaptable problem-solver with strong decision-making skills and time-management skills
• Ability to stand for long periods and lift up to 40lbs

Responsibilities

• Work with a sense of urgency and deliver exceptional customer experiences and resolve issues promptly
• Ensure impeccable facility cleanliness and adherence to health protocols
• Manage and adhere to opening/closing procedures
• Foster a positive, high-performance culture
• Make sure every guest is delighted by the quality of our food, service, and staff
• Build engaging relationships that lead to long-term, loyal guests through excellent interpersonal skills
• Monitoring team performance, assigning duties, and ensuring duties are performed efficiently
• Reporting any issues that arise during the shift to General Manager
• Ensuring compliance with Winery’s policies, health, and safety standards
• Coaching team members and training new staff
• Opening and closing registers and preparing cash deposits

Skills

Hospitality experience

Leadership

Customer service

Toast POS

Tools

Toast POS

Job description

Michael Angelo’s Winery is seeking a motivated shift manager to join our growing team. You will lead daily operations, mentor staff, and ensure an exceptional guest experience in a fast-paced winery environment.

Reporting to the General Manager, this role requires open availabilities including nights and weekends. You’ll foster a positive culture, uphold health standards, and drive operational excellence while maintaining a clean, professional atmosphere.