Shift Manager - Winery

Michaelangelosbakery; Kentucky; On-site; USD 15,000 - 22,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

Matched IRA

Paid vacation

Employee meals

Part-time or full-time positions

Job summary

Michael Angelo’s Winery is seeking a motivated shift manager to join our growing team. You will lead daily operations, mentor staff, and ensure an exceptional guest experience in a fast-paced winery environment.

Reporting to the General Manager, this role requires open availabilities including nights and weekends. You’ll foster a positive culture, uphold health standards, and drive operational excellence while maintaining a clean, professional atmosphere.

Qualifications

• Must be 21 years of age or older to meet state age requirements to serve alcohol
• 3+ years in hospitality experience (required)
• 2+ years in shift manager/lead experience (required)
• Oversee the daily operations of the team during assigned shift
• Working knowledge of Toast POS system is a plus
• Proven ability to lead great shifts while directing and coaching others in a fast-paced environment
• Adaptable problem-solver with strong decision-making skills and time-management skills
• Ability to stand for long periods and lift up to 40lbs

Responsibilities

• Work with a sense of urgency and deliver exceptional customer experiences and resolve issues promptly
• Ensure impeccable facility cleanliness and adherence to health protocols
• Manage and adhere to opening/closing procedures
• Foster a positive, high-performance culture
• Make sure every guest is delighted by the quality of our food, service, and staff
• Build engaging relationships that lead to long-term, loyal guests through excellent interpersonal skills
• Monitoring team performance, assigning duties, and ensuring duties are performed efficiently
• Reporting any issues that arise during the shift to General Manager
• Ensuring compliance with Winery’s policies, health, and safety standards
• Coaching team members and training new staff
• Opening and closing registers and preparing cash deposits

Skills

Hospitality experience

Leadership

Customer service

Toast POS

Tools

Toast POS

Job description

Michael Angelo’s Winery is seeking a motivated and experienced shift manager to join our growing team. At Michael Angelo’s Winery, our shift managers are celebrated for bringing out the best in their teams by leading with purpose and growing with support. Our shift managers will enjoy great perks, a welcoming culture, and the opportunity to make a real impact—every day. In this pivotal role, you’ll drive operational excellence, embodying our standards and shaping our team’s success. You’ll be instrumental in creating an exceptional customer-focused atmosphere that sets our winery apart, while maintaining a professional and immaculate environment.

Reporting to General Manager, you’ll lead daily operations, mentor staff, and ensure every guest experiences the unique charm and quality of our winery. If you have a keen eye for detail, a passion for hospitality, and the ability to inspire a team, we invite you to become an integral part of our winery’s story. This role requires open availabilities and flexible hours, including nights and weekends, in a faced-paced environment with shifting priorities.

Key Responsibilities

• Work with a sense of urgency and deliver exceptional customer experiences and resolve issues promptly
• Ensure impeccable facility cleanliness and adherence to health protocols
• Manage and adhere to opening/closing procedures
• Foster a positive, high-performance culture
• Make sure every guest is delighted by the quality of our food, service, and staff
• Build engaging relationships that lead to long-term, loyal guests through excellent interpersonal skills
• Monitoring team performance, assigning duties, and ensuring duties are performed efficiently
• Reporting any issues that arise during the shift to General Manager
• Ensuring compliance with Winery’s policies, health, and safety standards
• Coaching team members and training new staff
• Opening and closing registers and preparing cash deposits

Job Requirements

• Must be 21 years of age or older to meet state age requirements to serve alcohol
• 3+ years in hospitality experience (required)
• 2+ years in shift manager/lead experience (required)
• Oversee the daily operations of the team during assigned shift
• Working knowledge of Toast POS system is a plus
• Proven ability to lead great shifts while directing and coaching others in a fast-paced environment
• Adaptable problem-solver with strong decision-making skills and time-management skills
• Ability to stand for long periods and lift up to 40lbs

What We Offer

• Competitive salary commensurate with experience
• Medical, Dental, and Vision Plan / Matched IRA for full time staff
• Paid Vacation for full time staff
• Employee meal benefits
• Part-time or full-time positions available