Wine Tasting Room Experience Lead

Tasting & Tap Room Expo; San Francisco, Northern (CA, KY); Hybrid; USD 28,000 - 50,000; Part time

Job summary

Eco Terreno is seeking a Tasting Room Ambassador to support the tasting room manager in delivering exceptional service and engaging guests.

The role is part-time, requiring availability on Saturdays and Sundays, with occasional Friday/Thursday event coverage. On-site in San Francisco, CA, you will help with tasting events, private functions, and daily guest experiences, ensuring warmth and hospitality.

Qualifications

• 0–3 years of Tasting Room/Hospitality/Fine Dining experience.
• 3–5 years of Tasting Room/Hospitality/Fine Dining experience.
• 5+ years of Tasting Room/Hospitality/Fine Dining experience.
• Hospitality experience.
• Ability to be team driven and offer the highest level of guest experience.
• Active part of service.
• Strong wine and food pairing knowledge.
• Strong observation skills.
• Ability to work in a fast paced environment.

Responsibilities

• Engage with clients through tasting room, private, and special event functions.
• Assist in all tasks for private events, possibly outside normal hours.
• Open and close tasks with attention to detail.
• Support smooth service flow and guest satisfaction.
• Maintain cleanliness of all areas inside and outside.
• Remember tasting notes and winery history to personalize service.
• Help with event coverage as needed.

Skills

Hospitality experience

Team driven

Guest service excellence

Wine knowledge

Observation skills

Fast paced environment

Event support

Attention to detail

Service leadership

Job description

Eco Terreno is seeking a Tasting Room Ambassador to support the tasting room manager in delivering exceptional service and engaging guests.

The role is part-time, requiring availability on Saturdays and Sundays, with occasional Friday/Thursday event coverage. On-site in San Francisco, CA, you will help with tasting events, private functions, and daily guest experiences, ensuring warmth and hospitality.